FAQ(English)
How do I make an ILL borrowing request?
* First, be sure to search long enough to be certain that the library does not have the materials you are looking for, and then make your request.
First, enter information on the materials you are looking for.

To be certain about obtaining those materials, enter as much detailed information as you can.
In particular, if you found them in any database or other information source, please write the name of the source in the title field.
Once you have entered the above details, click the [Submit] button, and confirm the details on the confirmation screen.
When there are no problems, click the [OK] button to complete the procedure.
What kind of personal services are available?
To use the personal services offered, you need to have an account with the library.
The personal services offered are broadly divided into the following three functions.
1. User Inquiry
Use this function to browse your current borrowing status and so on.
2. My Folder
This function is used to save search conditions, save search results, and browse the tag/review history.
3. Alert
This function notifies you of the arrival of new books and serials at the library.
I can't log in to OPAC.
If you have forgotten your ID or password, go to the library counter.
What can I do from Your Library Record in OPAC?
Renewal and export to the book management tool are both possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the status in detail.
Reservation
Canceling a reservation, deleting one from the list, and export to the book management tool are all possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the reservation status in detail.
Copy request
Canceling a copy request, deleting one from the list, and export to the book management tool are all possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the status in detail.
Borrowing request
Canceling a borrowing request, deleting one from the list, and export to the book management tool are all possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the request status in detail.
Purchase request
Deleting a request from the list and export to the book management tool are both possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the purchase status in detail.
Borrowing history
Deleting an item from the list and export to the book management tool are both possible from the list. To do so, enter a check mark in each appropriate check box.
Click a bookmark title to check the borrowing history in detail.
Personal Info.
You can check and update your personal information. You can use the updated information to apply for a reservation, etc.
How do I change my login password in OPAC?
You can change your password from [Your Library Record] -> [Personal Info.] in OPAC.
Log in to OPAC and move to "User Inquiry" -> "Your Library Record" -> "Personal Info".
Click [Change Personal Info.] on the next screen, and make your changes.
What kind of functions does My Folder have?
1. Bookmark
This function creates a list of materials on the Web. You can register the books you have already read or plan to read.
The list can also be used as a list for outputting data to EndNote and RefWorks.
2. My Search
This function saves search conditions. So you can perform your next and subsequent searches using the same search conditions.
3. Review History
This function is used to browse the history of your own written reviews.
4. Tag History
This function is used to browse the history of your own registered tags.
Can I have a list of materials kept for me to check at a later date?
The materials you searched for in Bib Search or checked in detail are registered as your browsing history. They remain there until you close your browser (or stop using it for a while). 
* The screenshot is the screen displayed after "Browsing History" is clicked.
To confirm content at a later date, register it in a bookmark.
Register it in the bookmark from the search result list or the bibliography details screen.
To register a material on the list screen, enter a check mark in the check box of the material, and click the [Bookmark] button. 
You can check the registered contents from the bookmarks.
I want to save search conditions to use in a search at a later date. Can this be done?
The search conditions you enter in OPAC Bib Search are registered as a search history until you close your browser (or stop using it for a while).
You can check the search history by clicking the [Search History] button at the top of the screen. 
* The screenshot is the screen displayed when "Search History" is clicked.
To save search conditions until a later date by registering them from the search history browsing screen, enter a check mark in the check box of each search condition, and click the [Add to Favorites] button. 
You can check the registered contents from My Search in OPAC.
I want to be notified when the latest issue of the serial _____ arrives. Is this possible?
The library has an alert service for notifying users by e-mail or RSS of the arrival of the latest issue of a serial.
Apply for the alert service from the bibliography details screen.
This service covers serials being received on an ongoing basis. 
Once you complete your application, the registered conditions appear on the alert list screen.
You can stop the sending of notifications and change the sending frequency on the alert list screen.
I want to be notified of any books related to _____ received by the library. Is this possible?
OPAC employs a service called Alert.
The function of this service is to memorize search conditions and send notification by e-mail, RSS, etc.
when the library receives any matching material.
After a search with OPAC Bib Search, you can register the search conditions by clicking "Add Search Alert."
You can also register search conditions from Alert in OPAC. 
The process of registration displays the Alert list screen.
From there, you can check the list being sent and change the sending frequency.
What kind of service is OPAC?
OPAC is the abbreviation for Online Public Access Catalog.
What do I do when I don't find the materials I'm looking for on the OPAC? (Part 1)
If even the search on the OPAC tab has no hits,
- check the Kanji and spelling of keywords to see whether they are correct.
- Are searching by "Article title" or "Article author"? Try searching by serial title.
When you want to search by "Article title" or "Article author," try searching from Cinii Articles or Google. In such cases, you may also be able to read the text of electronic journals from a personal computer. - If you still do not find the materials you are looking for, try searching from the [Univ.] tab or [Cross Search] tab.
If you can confirm that the library of another institution possesses the materials you are looking for, you may be able to go directly to that library to use the materials there or get them from the library.
What do I do when I don't find the materials I'm looking for on the OPAC? (Part 2)
You can search for and obtain materials from the search screen by following the procedure below.
1. Search the holdings of other university libraries and the National Diet Library, and apply to get the book or a copy (ILL copy request and ILL borrowing request) from the library.
→ Perform the search from the [Other Univ.] tab or the [Cross Search] tab.
2. Search the holdings of your neighborhood public library and university libraries, and visit the library directly.
→ Perform the search from the [Cross Search] tab by selecting a neighborhood public library, university library, etc.
3. Perform a search from a bookstore, etc., and consider purchasing the materials there.
4. Search the holdings of libraries outside Japan, and get the materials from the relevant library.
* Getting a book or inter-library loan from a library or other such other organization outside Japan takes a significantly long time. Due to a variety of reasons, it may also be impossible to get materials from libraries outside Japan. For details, consult the library staff.
What are the reviews displayed on the review list screen?
On the Review List screen, you can check a list of bibliographies that have reviews.
What are the tags displayed on the tag search screen?
On the tag search screen, you can search by tag and view a list of materials tagged with that tag.

What should I do if I want to search reviews and tags?
You can search the title or full text of reviews and tags in any of the following five ways.
- See "New Tags" and "New Reviews" on the top page.
- Select "Review List" or "Search Tags" under the search bar on the OPAC tab.
- In [Basic Search], enter a check mark for "Contains review and tag."

- In [Advanced Search] on the [Bib Search] tab, select "Review" or "Tag" from the pull-down menu and search the materials.
(In contrast to the basic search, you can perform a search with multiple conditions.)
- Select "Review List" or "Search Tags" from the catalog search menu.

How do I return to the original search result list after a refined search from the left menu on the search result list display screen?
The following screen appears when you have entered a keyword and performed a refined search from the left menu on the Bib Search result list screen.
In the example, the material type is limited to "books." 
Cancel the search conditions for this holding library. Then, to return to the original search result list, click the red x button in the blank area under "Selecting conditions."
Even if you have performed multiple refined searches, you can cancel any narrow-down search condition by using the above method, regardless of the order of the searches.
How do I import book information from OPAC to EndNote Web?
You can import book information from OPAC to EndNote Web.
- Method of directly importing book information from OPAC to EndNote Web
(A plugin must be downloaded before book information can be imported.)- Log in to EndNote Web.
* Users who do not have an account with EndNote are requested to register as users from "Account Registration."
- Click [Options] -> [Download Plugin].
- If you are using Internet Explorer or Safari as the browser, select "Download Windows Version" or "Download Macintosh Version" from CWYW (Cite While You Write), according to the operating system used on your computer, to download the plugin.

- If you are using Firefox as the browser
- Click "Download Windows/Macintosh Version" in Firefox Extensions to download the plugin.

- When a message prompting you to restart Firefox appears, restart Firefox.
- From the Firefox menu, click [Tools] -> [Add-ons] -> [Extensions]. Then, click [Options] of EndNote Web.

- Confirm that the pop-up check box is checked.
(If it is not, enter a check mark.)
- If you are using Internet Explorer or Safari as the browser, select "Download Windows Version" or "Download Macintosh Version" from CWYW (Cite While You Write), according to the operating system used on your computer, to download the plugin.
- Log in to EndNote Web.
- Click "Book Management" on the bibliography search result list screen or bibliography details screen.
(The bibliography to be imported must be selected on the bibliography search result list screen.) - When the "Select Export Destination" pop-up appears, select "EndNote Web."

- The selected bibliography is imported to EndNote Web. (If you are not logged in to EndNote Web, a login screen appears. Log in by entering your e-mail address and password.)
Method without downloading a plugin
- Click "Output" on the bibliography search result list screen or bibliography details screen.
(The bibliography to be imported must be selected on the bibliography search result list screen.) - When the "Select the file output format" pop-up appears, select "RIS format."

- The file is downloaded. Save the file at an appropriate location on your computer.
- Log in to EndNote Web.
* Users who do not have an account with EndNote are requested to register as users from "Account Registration." - Click [Collect] -> [Reference Point].
- Click the [Browse] button in "File," and select the newly saved file.
- Select "RefMan RIS" for "Import Options."

- Specify the import destination folder in "Import Destination," and click the [Import] button.
- The selected bibliography is imported to EndNote Web.
* If "RefMan RIS" does not appear in "Import Options," click "Select Favorites," select "RefMan RIS," and click [Copy to My List] to add the file to My List. 
Reference:
EndNote Web help - importing references
EndNote Web operating environment (supported browsers) (Usaco)
How do I import book information from OPAC to RefWorks?
- You can import book information from OPAC to RefWorks from the following screen.
- You can import book information directly (direct import) to RefWorks without downloading a plugin.
- Register as a new user only the first time.
- Click "Book Management" on the bibliography search result list screen or bibliography details screen.
(The bibliography to be imported must be selected on the bibliography search result list screen.) - The "Select Export Destination" pop-up appears. Select "RefWorks."
- The selected bibliography is imported to RefWorks. (If you have not logged in yet, the login screen appears. In that case, enter your login name and password.)

Reference:
RefWorks (SUNMEDIA)
(TBA) Is there an OPAC site for mobile phones?
An answer is currently being prepared.